Powering Conversations Across
200K+ Units in the UK & EU
VerbaFlo is the AI automation platform transforming how PBSA, BTR, and Co-Living operators engage, convert, and support tenants across channels. From WebChat and WhatsApp to voice calls and email, our conversational AI handles millions of interactions, 24/7, with no drop-offs.
Supporting Leading
Operators
like Homes for Students, Vita, Downing, and Londonist deliver seamless leasing journeys, recover lost revenue, and reduce agent workload; all while providing secure, data-driven experiences for students across the globe.
VerbaFlo AI's Growth in just 1 Year
200,000+
Units powered across the UK & EU
25%
Market share in UK PBSA
1.5M+
Conversations handled
30+
Clients including Housing Hand, Milestone, Fusion and more.
95%
Time saved on repetitive communication
£1M+
Recovered revenue via automation
Trusted by Leading Operators
Londonist Unlocks 3X Student Conversions
with VerbaFlo AI
Londonist, a premium student accommodation provider, saw a 3× increase in inquiries and a 46% boost in bookings after adopting VerbaFlo’s AI across webchat, WhatsApp, and voice automating 80% of conversations, improving conversions, and reducing operational load.
| Metric | Legacy live-chat | VerbaFlo AI | Lift / Improvement |
|---|---|---|---|
| Leads Captured | Baseline | + ≈240% | More than 3× the inquiries3× the inquiries |
| Bookings Generated | Baseline | + ≈46% | Bookings maintained at3× volume |
| Agent Touchpoints | <20% of sessions | ~80% closed by AI | Freed agents for high-value tasksShift to Value |
| Conversion Rate | 11.9% | 27.8% | +133% |
| Operational uptime | Occasional gaps | 100% AI uptime | Zero downtime |
Testimonials
The Verbaflo team match our ambition every step of the way. Their problem solving, commitment and market knowledge have combined to deliver a constantly evolving communications solution that is driving our business performance.
Max Bielby
COO
Max Bielby
COO
VerbaFlo Brought In The Kind Of AI Solution We Were Looking For. From The First Rollout, We Saw The Immediate Benefits Of Smarter Conversations And Consistent Lead Engagement. But What Really Got Our Team Excited Was How Much More The Platform Had To Offer Like The Campaigns Engine, Which Opened Up New Ways To Proactively Engage Prospects Across Channels. It's Not Often You Find A Tech Partner That Continues To Surprise You After Onboarding, But With VerbaFlo, Every Conversation Led To A New Idea, A New Use Case, Or A Better Way To Connect With Our Audience.
Richard Smith
Managing Director
Richard Smith
Managing Director
I have been around tech for a substantive time with various vendors, platforms, build & delivery techniques. I can safely say that working with VerbaFlow has been an enlightening and rewarding experience as we enjoy the solid business benefits of the Ai based functionality delivered rapidly and to a high quality. Much more to come I’m sure.
Graham Hayward
Managing Director
Graham Hayward
Managing Director
This Is How Leading Operators Do It
See how VerbaFlo helps operators drive more bookings, recover lost revenue, and convert at scale across every channel.
See It In Action