New research shows BTR delivery volumes double

New research shows that the Build to Rent sector has witnessed an overall 100% increase in deliveries compared to pre-pandemic levels.

Realstar's UNCLE Leeds Build to Rent development | Parcelsafe | BTR News
Realstar's UNCLE Leeds Build to Rent development.

New research reveals the impact of continued growth in delivery volumes year-on-year from across the portfolio of parcel logistics service – Parcel SafePlace.

The data found that the Build to Rent sector has witnessed an overall 100% increase in deliveries compared to pre-pandemic levels, meaning a 400-unit building will now have to deal with over 12.8k more parcels annually than four years ago.

Comparing annual data from 2019 through to 2023 across a total of 7,374 Build to Rent residential units, Parcel SafePlace reveals that the number of packages received per month has doubled since 2019, reaching an average of 5.2 packages delivered per unit.

This increase highlights changing consumer behaviours, particularly the adoption of online shopping and continued home delivery services post pandemic.

This growth in deliveries has placed an unprecedented demand on building concierge services today when looking at the scale of the deliveries, for example a 400 unit building today will need to deal with 50.4k annual parcel interactions from pickup to delivery for its residents, prompting significant need for innovation in parcel management logistics to control the influx of parcels effectively.

 “Our priority is to provide our residents with best-in-class amenities and services, by investing in robust parcel management solutions we can ensure that our buildings remain at the forefront of the Build to Rent market, delivering exceptional living experiences to our residents.  

“As more people choose the convenience of online shopping, it’s imperative that we adapt our services to meet their expectations and ensure a seamless living experience.”

Chris Payne, Vice President of Operations, Realstar Group

The number of couriers the company have registered in the Build to Rent marketplace has also increased by 110%, with notable shifts in the distribution landscape. Amazon’s market share has increased by 7%, indicating its dominance in the e-commerce space, while Royal Mail’s market share has decreased overall by -23%.

As the Build to Rent sector continues to evolve in response to changing consumer behaviours, operators need to be poised to design amenities based on real data and embrace new technologies and strategies to meet the growing demand for convenient, efficient parcel management solutions.

“Over the space of four years, we’ve witnessed a fundamental shift in how residents receive goods and services. The growth in delivery volumes reflect the increased demand for convenience and flexibility in today’s fast-paced world. But it’s the scale of these shifts that need to be considered when developing the next generation of Build to Rent housing. 

“Amenities such as post rooms and concierge areas need to be able to cater for volume. Already lockers are becoming obsolete, only being able to cater to smaller volumes of deliveries, a concierge servicing a 400-unit building needs to manage an average of 138.4 daily parcel interactions. By looking at the data, we know dedicated parcel rooms with advanced technology are the only way to stay ahead of the curve and provide the best solution to the growing mountain of parcels being processed daily.”

Dustin Fjeld, CEO and Founder, Parcel SafePlace