Industry-leading repair and maintenance management software provider – Fixflo – has announced the appointment of Kevin Watson, Operations & Commercial Director at PLATFORM_, as an industry advisor.
Kevin will work closely with the Fixflo team to help develop their product to meet the changing and growing needs of Build to Rent operators and residents – with a particular focus on the customer journey and experience.
The Fixflo system is already well adopted across the sector, with recent system upgrades to help Build to Rent operators to mitigate the risks around Covid-19 transmission between residents and contractors.
“Kevin’s focus on the resident experience has been apparent in all of my dealings with him and when the opportunity came up to work together, we jumped at it. The Build to Rent sector, like many others, is going through a challenging phase but will come out stronger and I look forward to helping owners and operators across the UK to not only navigate the challenges, but to come out with enhanced brands as we emerge from the pandemic.”Rajeev Nayyar, Managing Director, Fixflo
Kevin has a longstanding background in technology – with nine years at Virgin Media before taking up his role at PLATFORM_. He is also co-chair of the UK Apartment Association’s Operations Committee and sits on the Residential Management Committee of the British Property Federation (BPF).
“Fixflo’s position at the intersection of resident safety, resident experience and brand development is really exciting and I’m delighted to join them in a formal advisory role. I look forward to working closely with the Fixflo team to close the gaps between the evolving needs of the Build to Rent market and the technology to support it.”Kevin Watson, Operations & Commercial Director, PLATFORM_
Fixflo’s repairs and maintenance platform is used by professional property managers to manage more than a million homes across the UK – across a range of sectors including Build to Rent, social housing, AST management, purpose built student accommodation and residential block management.