Build to Rent (BTR)

Rendall & Rittner share how they are managing shared facilities, and how lockdown has provided insights that will influence the design and planning of facilities in future schemes.

The COVID-19 pandemic and subsequent lockdown has slowed down large parts of the residential property market. With new build developers across the country unsure about the strength of the market in the short term, could partnerships with the Build to Rent sector be an attractive option to reduce their open market exposure?

The property industry has woken up to the value of customer experience (CX). It’s no longer a ‘nice to have’ but something which is core to a development’s success, making sure it meets the needs of the people who will ultimately work, live in or visit a new space. We know investing in CX is worthwhile, but do we know what best practice looks like and how to deliver it?